VELUX Advisory Service / VELUX Design Service
VELUX Support
Featured self-help guides
Find self-help guides for the most common product issues.
What should I do when my windows appear to be leaking?
Important product safety warning & replacement information for CVU flat roof window
Get support by product
Find support information on VELUX products - from installation instructions and guides, operation and maintenance tips, to troubleshooting and repair advice.
Get support by topic
Find support information on order tracking, return, product installation, maintenance advice, and much more.
CE/UK CA markingFind the Declarations of Performance (DoP) for your specific VELUX product.
Pane product warning / General product warningInformation on safety issue with spontaneous glass breakage./ General information on safety issue
VELUX support on YouTube
Check out our official YouTube channel for product installation and support.
Services related to product configuration and installation
Installation and replacement service
Find a VELUX certified installer
Create your own solution
Contact Technical Advisor / Service Technicians
Contact VELUX Service Partners
Replace window with government support/cofinancing
Visit VELUX showroom
How can we help you?
Need further assistance?
If you are not sure how to proceed or you can’t find what you are looking for, get the help you need.