Self-service guides for VELUX Touch and VELUX wall switch
Copy the products from an existing VELUX Touch (KLR 300) to a new VELUX Touch
What is the optimal positioning of VELUX Touch? Do I need to have the control wall-mounted? How do I wall-mount my control?
Copy the products from an interface (KLF 150) to VELUX Touch
How often do I need to replace the batteries of VELUX Touch?
Products related to VELUX Touch and VELUX wall switch
VELUX App Control and VELUX ACTIVE with NETATMO
Find all support information - from installation and maintenance tips to troubleshooting and repair advice for VELUX App Control and VELUX ACTIVE with NETATMO.
FAQ Block VDS
How many products can I add to my VELUX Touch?
How many products can I add to my VELUX Touch?
You can add up to 200 products in total from all product categories. However, a maximum of 99 products within one category can be displayed. If you add more than 99 products from a category , only the first ones added are displayed and controllable.
How do I copy the contents of my VELUX Touch?
How do I copy the contents of my VELUX Touch?
If you want to copy your VELUX Touch contents to another two-way remote control, you must use the Product key transfer option defined for io-homecontrol® two-way controls. Follow Copy products from an existing control pad (KLR 200) to VELUX Touch step 1-3 to transfer the VELUX Touch product key.
How do I add non-VELUX products to my control?
How do I add non-VELUX products to my control?
You can only add products using io-homecontrol® wireless communication. Please refer to the information provided together with the non-VELUX control on how to activate pairing mode or how to transfer the two-way product key. Then select the appropriate Add product option on VELUX Touch (KLR 300),...
How do I change the batteries in my remote control?
How do I change the batteries in my remote control?
If you have a KLI basic wall-switch, pop off the back cover of the wall-switch to reveal the batteries. Insert 2x AAA batteries into the back of the wall-switch. If you have a VELUX Touch, slide off the battery cover on the back of the remote control, and insert 2x AAA batteries.
How do I add a wall-switch (KLI 31-) to my product?
How do I add a wall-switch (KLI 31-) to my product?
You can easily add a new/existing wall-switch (KLI 31-) to your product when the product is controlled by your VELUX Touch. To prepare your product(s) for pairing, please select Settings > Add a wall switch.
How do I edit the Quick action Close all products temporarily?
How do I edit the Quick action Close all products temporarily?
You can temporarily change which categories are to be controlled by Close all products by a long press on the quick action button and making a new selection before starting it. After executing the function, it reverts to the predefined settings. See also Settings > Edit Ventilation timer.
How do I assign specific products to the Quick action Close all products?
How do I assign specific products to the Quick action Close all products?
It is not possible to assign specific products to Close all products. You can only select which product categories are covered by the quick action (Windows, Exterior and/or Interior products). See also Settings > Edit Close all products.
How do I change the ventilation duration temporarily?
How do I change the ventilation duration temporarily?
You can temporarily change the ventilation duration to any value from 5 to 60 minutes by a long press on the quick action button and making a new selection before starting it. After executing the function, it reverts to the predefined settings. See also Settings > Edit Ventilation timer.
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